June 3, 2009
A couple of months ago, we had a really good meal at Tati Bistro in Toronto. I tried frites, black cod, grilled calamari and the french onion soup. All well presented and very tasty. The service was so-so with our waiter more interested in talking to a friend than in serving us. All in all (mostly because of the food) it was a pleasant experience before catching some Jazz at Glenn Gould studio.
A person I was with returned a few days ago for a six o’clock reservation (mostly to show off Tati to friends). They had to endure miserable service and attitude because one of the party was late by 15 minutes. While I understand the need for restaurants to turn two seatings in a night, there is no need for rudeness or curt behaviour.
Instead of the experience being a pleasant one, none of the party was impressed enough to consider venturing back. This really irks me because I liked the food at Tati. When will restaurants realize just how important the behaviour of the front staff is? Oh well, on to The Harbord Room.